Office Visits
  • Locations:

     We currently have two office locations: 1692 Chatham Parkway, Savannah, GA 31405 (inside the birth center) and 123 Hill Pond Lane, Statesboro, GA           30458 (inside Dogwood Pediatric Dentistry)

  • How long does an office visit last and what is included?

      Initial office visits typically last 1.5 hours. This allows time for collection of a comprehensive history of both parent and baby, completion of both a                  structural and functional oral exam of baby, observation of at least one feeding, and development of a feeding and movement care plan.  In addition, we          will share a summary of our visit with your child's pediatrician (with your permission); and you will have 2-weeks of open communication with us for                questions that may pop-up.

      Follow up visits typically are closer to 1 hour. 

  • Can an office visit be billed to a health insurance policy?

      We are able to directly bill Aetna, Humana, and any Memorial Health Partners based policy with no additional action needed. 

      If you have a BCBS policy there is a chance that we can obtain temporary coverage but this must be done prior to our meeting.  If you would like us to          check: send your insurance card (front & back), your full name and DOB, baby's full name and DOB, and your home address* to admin@latchsav.com            *Please note that this nformaion must be received at least 24 hours prior to your appointment to allow us to explore this option. 

      In the absence of a billable policy, we can provide you with a receipt and coded superbill along with instructions about how to request a reimbursement   

      from your insurance carrier. 

      These services are also HSA/FSA eligible and you may use your card for booking. 

  • What if I have a financial hardship but am in need of help feeding my baby?

     ​ Please email us at admin@latchsav.com to enquire about available options.  We want you to be able to get the help you need and, as such, we have            some case-by-case options available along with a referral list.

  •  Who may attend the visit?: 

      Currently, both offices in which we are housed have strict COVID precautions in place.  Only one suport person may come in with the lactating parent            and infant may come in. No additional chldren are permitted at this time. Masks are required throughout the visit and your temperature will be checked          upon entry into the building. 

  • What if I am pumping and bottle feeding?: 

      We welcome you to schedule a consultation.  Pumping and bottle feeding can bring its own challenges and we are here to help you with everything from        cue-based feeding routines, pump flange sizing, and bottle selection. During our time together we will collect a comprehensive history of both parent and        baby, complete both a structural and functional oral exam of baby, observe at least one feeding, and develop a feeding and movement care plan.  In              addition, we will share a summary of our visit with your child's pediatrician (with your permission); and you will have 2-weeks of open communication with        us for questions that may pop-up.

  • What if I am donor milk or formula feeding?: 

     We are happy to help.  We know that bottle feeding families often get very little, if any, assistance with the how-to's of infant feeding.  During our time             together we will collect a comprehensive history of baby, complete both a structural and functional oral exam of baby, observe at least one feeding, and         develop a feeding and movement care plan.  In addition, we will share a summary of our visit with your child's pediatrician (with your permission); and you       will have 2-weeks of open communication with us for questions that may pop-up.

  • What should I bring to the appointment?

      Bring your baby and anything associated with feeding that you have been using or have questions about.  This may include: pump, bottles, nipple shield        or similar.  You may also consider bringing a couple of your baby's favourite toys (if they are older) that we can use during TummyTime.

  • What if I need to cancel or reschedule my appointment?

      We understand that things come up, especially when you have littles.  You may reschedule your appointment online should you need to.  We ask that if        you need to cancel an appointment that you do so 24 hours or more before your appointment time to allow for other families in need to access the                  soonest available appointments. Cancellations less than 12 hours prior to your appointment time, or no-shows without any communication, will be                  subject to a 50% charge of the appointment fee billed to the card on file.

Home Visits
  • How long does a home visit last and what does it include?  

      Home visits typically last 1.5 hours. This allows time for collection of a thorough history, observation of at least one feeding, and discussion of the agreed       upon plan of care.  In addition, we include completion of thorough notes which can be shared with your child's pediatrician; any necessary communication       between us and both your pediatrician and OB, and 2 weeks of follow-up communications between us and you, the client.

  • Can a home visit be billed to a health insurance policy?

     We are able to directly bill Aetna, Humana, and any Memorial Health Partners based policy with no additional action needed. 

     If you have a BCBS policy there is a chance that we can obtain temporary coverage but this must be done prior to our meeting.  If you would like us to           check: send your insurance card (front & back), your full name and DOB, baby's full name and DOB, and your home address to admin@latchsav.com

     In the absence of a billable policy, we can provide you with a receipt and coded superbill along with instructions about how to request a reimbursement. 

     You are able to use your HSA account for these services, also. 

  • Are masks required?

      We are requesting that masks be worn during the duration of the home visit - in accordance with current healthcare recommendations, and with a view to       keeping our clients and families as safe as possible. Masks must be worn over the mouth and nose and be either surgical, KN95, or multi-layer fabric            with a filter.  We will have a surgical mask available for you, should you not have one. Additionally, we request that the home visit be conducted in a              separate room to the main living space, to limit the number of people that we need to interact with, again to maximize safety.

  • How do I book a home visit?

      Please email us at hello@latchsav.com with "Home Visit Request" or similar in the subject line to book. This way we can maximize our schedule and            get you seen as soon as possible. 

  • In which areas are home visits available? 

  • See below for our current service areas for home visits.  Any homes located outside these areas are likely to incur an additional travel fee. If you are unsure please feel free to call or email to confirm.

Savservicearea.jpg
sboroservicearea.jpg