Office Visits

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• Locations:

      We currently have two office locations: 1692 Chatham Parkway, Savannah, GA 31405 (inside the birth center) and 123 Hill Pond Lane, Statesboro, GA              30458 (inside Dogwood Pediatric Dentistry)

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• How long does an office visit last and what is included?

      Initial office visits typically last 1.5 hours. This allows time for collection of a comprehensive history of both parent and baby, completion of both a                        structural and functional oral exam of baby, observation of at least one feeding, and development of a feeding and movement care plan.  In addition, we            will share a summary of our visit with your child's pediatrician (with your permission); and you will have 2-weeks of open communication with us for                    questions that may pop-up.

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      Follow up visits typically are closer to 1 hour. ​

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• What if I have a financial hardship but am in need of help feeding my baby?

     ​  We want you to be able to get the help you need and, as such, we have some case-by-case options available along with a referral list. To apply for our             Financial Assistance Program click here. Please ensure that you return with the requested supporting documentation to ensure timely processing.

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• Who may attend the visit?: 

       Currently, both offices in which we are housed have strict COVID precautions in place.  Only one support person may come in with the lactating parent             and infant may come in. No additional children are permitted at this time. Medical grade masks are required throughout the visit and your                               temperature will be checked upon entry into the building. Masks must be worn, covering the mouth and nose, throughout the duration of the visit. 

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• What if I am pumping and bottle feeding?: 

       We welcome you to schedule a consultation.  Pumping and bottle feeding can bring its own challenges and we are here to help you with everything from           cue-based feeding routines, pump flange sizing, and bottle selection. During our time together we will collect a comprehensive history of both parent and           baby, complete both a structural and functional oral exam of baby, observe at least one feeding, and develop a feeding and movement care plan.  In                 addition, we will share a summary of our visit with your child's pediatrician (with your permission); and you will have 2-weeks of open communication with         us for questions that may pop-up.

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•  What if I am using donor milk or formula feeding?: 

       We are happy to help.  We know that bottle feeding families often get very little, if any, assistance with the how-to's of infant feeding.  During our time                 together we will collect a comprehensive history of baby, complete both a structural and functional oral exam of baby, observe at least one feeding, and             develop a feeding and movement care plan.  In addition, we will share a summary of our visit with your child's pediatrician (with your permission); and you         will have 2-weeks of open communication with us for questions that may pop-up.

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• What should I bring to the appointment?

       Bring your baby and anything associated with feeding that you have been using or have questions about.  This may include: pump, bottles, nipple shield           or similar.  You may also consider bringing a couple of your baby's favourite toys (if they are older) that we can use during TummyTime.

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• ​What if I need to cancel or reschedule my appointment?

       We understand that things come up, especially when you have littles.  You may reschedule your appointment online up to 24 hours before your                         appointment time, should you need to.  We ask that if you need to cancel an appointment that you do so 24 hours or more before your appointment time           to allow for other families in need to access the soonest available appointments. Cancellations less than 24 hours prior to your appointment time (barring           a true emergency), or no-shows without any communication, will be subject to a 50% charge of the appointment fee billed to the card on file.

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Home Visits

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•  How long does a home visit last and what does it include?  

        Home visits typically last 1.5 hours. This allows time for collection of a thorough history, observation of at least one feeding, and discussion of the agreed          upon plan of care.  In addition, we include completion of thorough notes which can be shared with your child's pediatrician; any necessary communication        between us and both your pediatrician and OB, and 2 weeks of follow-up communications between us and you, the client.

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• Are masks required?

      We are requiring that medical grade masks be worn during the duration of the home visit - in accordance with current healthcare recommendations, and

      with a view to keeping our clients and families as safe as possible. Masks must be worn over the mouth and nose and be either surgical or KN95.  We              will have a surgical mask available for you, should you not have one. Additionally, we request that the home visit be conducted in a separate room to the          main living space, to limit the number of people that we need to interact with, again to maximize safety.

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• How do I book a home visit?

       Please email us at hello@latchsav.com with "Home Visit Request" or similar in the subject line to book. This way we can maximize our schedule and                 get you seen as soon as possible. 

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• In which areas are home visits available? 

      See below for our current service areas for home visits.  Any homes located outside these areas are likely to incur an additional travel fee. If you are

      unsure please feel free to call or email to confirm.

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